Frequently Asked Questions

How much does a session cost?

The Australian Psychological Society provides guidelines for psychological service fees. As of July 2025, the recommended fee for a standard session is $318.

Our psychology session fees range from $293.28 to $323.80 per 50-minute session. These rates are in line with the Australian Psychological Society’s recommended fee schedule and include a 1.7% Stripe processing surcharge.

We offer varying rates for Registered Psychologists, Clinical Psychology Registrars, Endorsed Clinical Psychologists, Principal Clinical Psychologists, and Mental Health Social Worker. Please reach out to us for more information.

Can I receive a Medicare rebate for a session?

You are eligible for a Medicare rebate if you are referred by a General Practitioner under the Medicare Better Access to Mental Health Care Program, or if you are referred directly by a Psychiatrist or Pediatrician.

You can receive upto 10 rebates per calendar year.

The rebate amount will vary based on the clinician you see. Please contact the clinic for more details.”

Do you see NDIS clients?

Whilst McKinnon Psychology is not a registered NDIS service provider, we can accept referrals from clients in the NDIS under either self or plan managed arrangements.

Please contact the clinic to have a look at the NDIS service agreement.

Can I use private health insurance to pay for sessions?

You may be able to claim a rebate for psychology services using your private health fund.

Our psychologists are registered providers with most major health funds that cover psychological services.

Please note that you cannot claim from both Medicare and your health fund for the same session.

Can I come to the clinic without a referral?

Yes, you are generally welcome to attend without a referral.

A referral from a GP or other specialist doctor is only needed 1) if you would like to receive a Medicare rebate or 2) unless liaison with your doctor over the course of treatment is essential for effective care.

What does talk therapy involve?

Your psychologist will talk to you a lot about your struggles in various important areas of your life. Your psychologist will also teach a number of skills and strategies to help you effectively deal with distressing thoughts, feelings, memories and behaviours outside of the sessions.

What can I expect at my first session?

Your initial session will last for approximately 50 minutes. Your psychologist will ask you questions about your history and current situation (family, work, social, health, developmental etc), main concerns, and treatment goals.

How long is a session?

All sessions last 50 minutes.

How many sessions will I need and how often will I need to attend?

The number and frequency of sessions needed will vary. You are welcome to discuss this with your psychologist during your first session.

Will my psychologist tell anyone about what I say in sessions?

No, your psychologist will not disclose any information shared during your sessions. All notes from your sessions are also stored securely on an encrypted computer system.

Your psychologist will only break confidentiality if they are legally required to do so. For example, if there is a potential risk to or safety concern for you or another person.

What is your cancellation policy?

Please note that 2 business days notice is required to cancel or reschedule appointments. This does not include weekends.

Cancellations made within 2 business days (48 hours) of the appointment will incur a charge of 50% of the appointment fee. Cancellations made within 1 business day (24 hours) will result in a charge of 100% of the appointment fee.